Email Sending & Receiving issues
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Tuesday, 16th November, 2021
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14:15pm
Update - 10:32 PM, IST
The engineering team has successfully completed the maintenance on IMF nodes in order to stabilize services. All the services have returned back to operational status. We will provide a detailed post mortem once a full investigation is completed. Services were fully restored at 10:32 pm IST, monitoring continued to ensure stability.
Update -8:45 PM, IST
Our engineers are continuing work to bring services back online, some impacted users may start to see mail flow through and login success. We will provide updates based on progress.
5:25 PM, IST
Investigating - We are aware of an issue with inbound and outbound emails on Cluster.
Users experience the following error message "4.7.1 Service unavailable - try again later"
Our engineering team has been engaged and is investigating this issue at this time and trying to resolve at the earliest.
Team,
DOMGYS
